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How do I set up a recurring buy plan?
What if I don't have enough balance for my next recurring buy order? We'll notify you in the app and send you an email 3 days before and one day before execute your order if you don't have enough funds. You can deposit funds to your balance to complete your future orders.6. Why did one of my recurring buy orders fail? And what happens next? Just like one-time orders, if there might not be enough funds in your OKX account or in the payment method you selected to execute the recurring buy plan.Published on Jan 23, 2025Updated on May 29, 202650How do total Profit and Loss (PnL) and Grid profits work for Spot Grid?
This ensures your bot retains enough balance to keep operating as intended without affecting open or upcoming trades. When you withdraw, the system will provide the highest amount possible that won’t compromise the strategy’s performance.Published on Jun 20, 2025Updated on May 29, 202659How do I buy crypto and earn rewards?
If there aren't enough days left before February 16, 2026, to complete all five purchases, then you'll not be eligible for the additional $45 in BTC reward.What are the important rules for me to remember? Wait 10 minutes: to prevent abuse, your buy won't count if you sell or convert that same crypto within 10 minutes of buying it. One buy per day: only your first eligible buy each day counts toward your 5-day streak.Published on Dec 29, 2025Updated on May 29, 20263How do I select the correct network for my crypto withdrawals and deposits?
., just as different modes of transportation differ in speed and security. After selecting the network, you can copy the deposit address at OKX directly. Open the other exchange platform or wallet. Paste in the address you just copied from OKX under Withdraw, follow the prompts to fill in the relevant information, and confirm to complete a deposit. Important note: the platform currently doesn't support depositing USDT on the BSC network.Published on Aug 22, 2023Updated on May 29, 202621,555What's Futures DCA bot and how do I maximize my efficiency with automated crypto trading through it?
If the trading pair has just launched and there are not enough candlesticks, the bot won’t trigger. In addition, please check the K-line interval set for the RSI. For example, if the interval is set to 1 hour, the bot will only evaluate the condition after the full 1-hour candlestick is completed. If the candlestick hasn’t closed yet, the condition won’t trigger, even if the RSI threshold is reached during that period.5.Published on Apr 3, 2024Updated on May 29, 202681How do I find the Marketcap feature?
By utilizing the Marketcap feature, users can easily monitor market movements, compare assets, and identify potential investment opportunities with just a few clicks.Why do I have to use the Marketcap feature? Stay updated: monitor the overall crypto market performance, including price fluctuations and volume trends. Compare assets: view rankings of cryptocurrencies based on market cap, liquidity, and other key metrics.Published on Feb 27, 2025Updated on May 29, 20266Pay FAQ
You can activate Pay in just a few steps, depending on whether you've completed identity verification.If you haven’t completed identity verification: Select Activate Pay to begin and follow the identity verification flow, if there's any. Once the identity verification is done, return to the homepage and set up your passkey. Learn more here.4. How do I make a payment on Pay?Published on Feb 11, 2026Updated on May 29, 2026How do I turn on the quick order feature?
It allows traders to enter their orders with just a few clicks, significantly reducing the time and effort required compared to traditional methods. This feature is especially beneficial in fast-paced market conditions, where timing is crucial, as it ensures that you can quickly react to price movements and execute your trades without delay. There are two types of Quick Order options available to cater to different trading styles and preferences: the Floating window and the Plus button.Published on Oct 23, 2024Updated on May 29, 202617How do I set a price alert?
Configure the parameters for your alert > Add alert On the Web: On the trading page, select the Alerts option by selecting the bell icon above the trading chart Start by setting the price alert, just by selecting the Alerts option Configure the parameters for your alert and select Add alert. If you have existing alerts, please select Create alerts How can I adjust the notification settings? On the App: 1. Tap Trade > Select the trading type at the top 2.Published on Apr 30, 2024Updated on May 29, 2026261What should I do if I mistakenly withdraw crypto via the wrong network?
Once you've added the crypto network, select Send, paste the address you just copied, and Next to enter your password to complete the process of retrieving the assets Note: When you send crypto from the MetaMask wallet, ensure you have sufficient crypto for the corresponding network as a transaction fee. For example, if you select ETH network, you are required to have ETH in your wallet as a transaction fee.Published on Jan 21, 2025Updated on May 29, 20262How do I turn on and sync multiple charts on a screen?
Yes, you can apply indicators and tools to each chart individually, just as you would in single-chart mode.Can I adjust the layout of the charts after I’ve set them up? Yes, you can change the layout at any time by selecting a new multi-chart configuration.Published on Aug 9, 2024Updated on May 29, 202633Why can’t I see or use my crypto balance?
Wait for enough confirmation before the funds appear.My crypto is unavailable due to token maintenance Why does this happen: Sometimes a token is under maintenance (due to network upgrades or wallet service updates). During this time, deposits or withdrawals may be temporarily suspended. What to do: Check the OKX Status page for any ongoing maintenance.Published on Oct 14, 2025Updated on May 29, 2026Spot grid bot FAQ
Just like with quote currency investment, the initial orders may get filled right away if the market price aligns with your grid levels. If you invest in both base and quote currencies: the bot will place a combination of buy and sell orders across the grid levels, with the goal of maximizing the use of both your base and quote currencies. The distribution of buy and sell orders will depend on the total amount you invested.Published on Aug 28, 2025Updated on May 29, 202622Pay wallet auto top-up FAQ
Top-up failures generally fall into two categories: Insufficient balance — a pre-execution check determines if you have enough crypto across selected funding sources to cover the configured top-up amount. System error — an unexpected error occurs during the execution process itself.What should I do if a top-up fails? You'll be notified via both push notification and email alert.Published on May 14, 2026Updated on Jun 5, 20264How do I register an account on OKX?
What determines their eligibility to use our platform is Country B (residence) and whether we support operations under the legal entity for that jurisdiction — not just their citizenship status.How do I sign up using a referral code? You can sign up using either: a referral link shared by a friend, or a referral code entered during registration. By signing up via referral, you’ll automatically participate in new-user promotional events.Published on May 23, 2024Updated on May 29, 202627,991