All
FAQ
Announcements
Product documents
What can help prevent P2P crypto scams and protect my assets?
Gather screenshots and evidence of your interaction with the scammer to help OKX P2P to settle the dispute.4. Chargeback scams Chargeback scams occur when scammers take advantage of chargeback features on some payment platforms to reverse or cancel the initial payment made once the P2P order is completed. The scam is complete once the victim approves the transaction, which results in the victim's funds being transferred from their bank account or crypto wallet to the scammer.Published on Sep 2, 2023Updated on May 29, 20261,466How do I set up TP/SL with the Order line?
The order line, which is the dotted white line, will hover on the chart.Published on Jun 21, 2024Updated on May 29, 2026175Crypto Tax Reporting
The IRS first introduced the question related to virtual currency on Schedule 1 of Form 1040 for the tax year 2019. Ever since the same question about virtual currency appears on the front page of the form 1040 below the section of taxpayer's personal information. The Department of the Treasury and the IRS provided guidelines on information reporting obligations for digital asset brokers.Published on Sep 24, 2025Updated on May 29, 20262Income from staking and rewards
Note: the IRS threshold for this form increases to $2,000 for the 2026 tax year.Published on Nov 4, 2025Updated on May 29, 2026What are the tax implications for CeDeFi trading?
OKX is NOT obligated to report CeDeFi trades to the IRS and issue Form 1099-DA. It's solely users' responsibility to keep track of the cost basis of crypto assets within a self custody wallet and report realized gains / losses on income tax returns.Published on Nov 12, 2025Updated on May 29, 2026Tax Center General FAQ
Form 1099-DA is a new IRS tax form for digital asset brokers. Starting with the 2025 tax year, OKX is required to issue this form to report sales, trades, or exchanges of digital assets to both you and the IRS.What transactions trigger a Form 1099-DA? You will receive a 1099-DA if you engage in any of the following taxable events: Crypto to Fiat: Selling crypto (like Ethereum) for US Dollars.Published on Nov 25, 2024Updated on May 29, 202615How do I manually set up futures grid trading bot?
Next, enter the grid’s upper and lower price bound, and the total number of grids Then, select Arithmetic or Geometric to determine exactly how the grid lines are spaced Several details need to be configured to set up the futures trading bot Arithmetic mode will space grid lines at equal price intervals. For example, if you’re trading BTC with an upper price of 35,000 USDT and a lower price of 25,000 USDT, and 10 grids, each grid line will be 1,000 USDT apart.Published on Jun 6, 2024Updated on Jun 2, 2026103Why am I asked to confirm my personal details again?
personal data is encrypted and securely stored in line with data protection laws.Published on Mar 19, 2025Updated on May 29, 2026156How do I view Profit and Loss (PnL) and switch PnL display?
For more help with PnL settings on our platform, visit here.Published on Jul 7, 2024Updated on May 29, 202647What should I do during or after a scam?
Example of where you can report the scam on the web Or you can easily reach out to our customer service via our Help bot on the Support center page. Trace asset flows on the blockchain: attempt to trace the flow of assets using blockchain explorers and other tools to understand where the funds went after the transfer. This may require some technical knowledge or professional assistance, but it can help determine whether the funds are still retrievable or have been laundered.Published on Mar 11, 2024Updated on May 29, 2026770How do I set up indicators on the chart?
Adjust the background color, grid lines, session break lines, scale text size, navigation button visibility, and chart margins (top, bottom, and right). Note: if Show price has disappeared from your right-click menu, go to Scales and lines > Scale modes (A and L) and change the setting from Never display back to Visible on mouse over or Display always. To save your settings across sessions, select Template > Save as at the bottom of the panel.Published on Nov 30, 2024Updated on May 29, 202615What's a futures trading bot and how do you automate trades with it?
Then, select Arithmetic or Geometric to determine exactly how the grid lines are spaced. Select and enter the necessary details to determine the grid lines space Arithmetic mode divides the price range from Lower Price to Upper Price into the number of grids by equal price difference, as each grid has an equal price difference (for example 1, 2, 3, 4..).Published on Dec 26, 2023Updated on May 29, 202636How do I manually set up spot grid trading bots?
This new feature is designed to help you maximize your trading strategy with more flexibility and ease, ensuring that your bots remain aligned with your evolving goals.How do I use the Edit Parameters feature?Published on Jun 6, 2024Updated on May 29, 2026209How do I stay safe from phishing SMS using the name OKX?
You can check the authenticity of our channels here or if you have any questions, reach out to OKX’s official support—we're here to help.Published on May 9, 2025Updated on May 29, 2026325How do I protect my account from Trojan horse takeovers?
Your awareness is your first line of defense. By staying alert to suspicious activity and maintaining good security hygiene, you can significantly reduce the risk of Trojan horse attacks and account takeovers. If you’re ever unsure or need help, don’t hesitate to reach out to OKX Support.Published on May 30, 2025Updated on May 29, 202614