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What can help prevent P2P crypto scams and protect my assets?
Gather screenshots and evidence of your interaction with the scammer to help OKX P2P to settle the dispute.4. Chargeback scams Chargeback scams occur when scammers take advantage of chargeback features on some payment platforms to reverse or cancel the initial payment made once the P2P order is completed. The scam is complete once the victim approves the transaction, which results in the victim's funds being transferred from their bank account or crypto wallet to the scammer.Published on 2 Sept 2023Updated on 29 May 20261,466How do I set up TP/SL with the Order line?
The order line, which is the dotted white line, will hover on the chart.Published on 21 Jun 2024Updated on 29 May 2026175What are OKX SG's crypto trading bots and how do I utilize them?
When the price of the asset rises to one of the grid lines, the bot automatically sells. If the price drops to a grid line, the bot automatically buys. Trade using the Spot Grid option, either through Smart Strategies or manual setup You can either set the grid parameters manually for full control or use the Smart strategies provided, which rely on past price movements and back-tested data to increase the chances of profit.Published on 28 Jul 2025Updated on 29 May 2026How do I manually set up futures grid trading bot?
Next, enter the grid’s upper and lower price bound, and the total number of grids Then, select Arithmetic or Geometric to determine exactly how the grid lines are spaced Several details need to be configured to set up the futures trading bot Arithmetic mode will space grid lines at equal price intervals. For example, if you’re trading BTC with an upper price of 35,000 USDT and a lower price of 25,000 USDT, and 10 grids, each grid line will be 1,000 USDT apart.Published on 6 Jun 2024Updated on 2 Jun 2026103Why am I asked to confirm my personal details again?
personal data is encrypted and securely stored in line with data protection laws.Published on 19 Mar 2025Updated on 29 May 2026156How do I view Profit and Loss (PnL) and switch PnL display?
For more help with PnL settings on our platform, visit here.Published on 7 Jul 2024Updated on 29 May 202647What should I do during or after a scam?
Example of where you can report the scam on the web Or you can easily reach out to our customer service via our Help bot on the Support center page. Trace asset flows on the blockchain: attempt to trace the flow of assets using blockchain explorers and other tools to understand where the funds went after the transfer. This may require some technical knowledge or professional assistance, but it can help determine whether the funds are still retrievable or have been laundered.Published on 11 Mar 2024Updated on 29 May 2026770Quote sorting
In order to help ensure that Makers who wish to remain anonymous are protected, we do not show more than one expired or canceled anonymous quote on the RFQ Board. If multiple Makers are submitting quotes anonymously, when the quotes expire or are canceled they will be treated as if they were from the same maker when being sorted as expired or canceled quotes, below any active quotes.Published on 30 Jun 2022Updated on 29 May 202617How do I set up indicators on the chart?
Adjust the background color, grid lines, session break lines, scale text size, navigation button visibility, and chart margins (top, bottom, and right). Note: if Show price has disappeared from your right-click menu, go to Scales and lines > Scale modes (A and L) and change the setting from Never display back to Visible on mouse over or Display always. To save your settings across sessions, select Template > Save as at the bottom of the panel.Published on 30 Nov 2024Updated on 29 May 202615What's a futures trading bot and how do you automate trades with it?
Then, select Arithmetic or Geometric to determine exactly how the grid lines are spaced. Select and enter the necessary details to determine the grid lines space Arithmetic mode divides the price range from Lower Price to Upper Price into the number of grids by equal price difference, as each grid has an equal price difference (for example 1, 2, 3, 4..).Published on 26 Dec 2023Updated on 29 May 202636How do I manually set up spot grid trading bots?
This new feature is designed to help you maximize your trading strategy with more flexibility and ease, ensuring that your bots remain aligned with your evolving goals.How do I use the Edit Parameters feature?Published on 6 Jun 2024Updated on 29 May 2026209OKX API FAQ
The rise and fall value of the latest transaction price compared to the opening price of the K-line 24 hours ago/100% of the opening price of the K-line 24 hours ago. The above formula data can be obtained through the market interface here. What's the reason for the error message "51000 Parameter posSide error" when placing an order? You need to check the account mode first; buying and selling mode/opening and closing mode, which can be viewed here to obtain posMode.Published on 20 Sept 2024Updated on 5 Jun 2026139How do I stay safe from phishing SMS using the name OKX?
You can check the authenticity of our channels here or if you have any questions, reach out to OKX’s official support—we're here to help.Published on 9 May 2025Updated on 29 May 2026325How do I trade perpetual futures on OKX?
The funding rate is a fee exchanged between the long and short parties of a contract, depending on market movements, aiming to keep the contract price in line with the underlying asset’s spot price. Our perpetual futures is a virtual derivative product where each futures contract has a unique face value and is settled in digital currencies, such as BTC, and USDT (for crypto-margined and USDT-margined futures, respectively).Published on 25 Mar 2024Updated on 2 Jun 2026133How do I conduct spot trading?
View charts: Select the chart button to open the candlestick (K-line) chart. You can adjust indicators and time intervals and review depth and recent trades.Published on 20 Mar 2023Updated on 29 May 2026216