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How do I stay safe from phishing SMS using the name OKX?
As scammers adopt more sophisticated methods, staying alert and informed is your best line of defense. Even experienced users can be caught off guard if they're not careful. Always remember: OKX will never ask you to call a number or click a link in an SMS to verify your account or resolve any account issues immediately. When in doubt, pause and check through the official OKX app or website. A few moments of caution could protect everything in your account. Stay safe and informed.Published on 9 May 2025Updated on 29 May 2026FAQ325How do I discover new tokens?
Turn on push notifications to stay informed about the exciting new token listings by heading to the OKX App > Menu > Account settings > Preferences > Notifications. This way, you'll receive real-time updates directly on your device, ensuring you never miss important announcements or opportunities in the ever-evolving cryptocurrency market. Staying connected will help you make timely decisions and stay ahead of the curve!Published on 9 Aug 2024Updated on 29 May 2026FAQ55How do I explore new tokens?
Staying connected will help you make timely decisions and stay ahead of the curve!Published on 9 Aug 2024Updated on 29 May 2026FAQWhy is my deposit/withdrawal suspended?
It's recommended that you pay close attention to our latest announcement for updates on the status and service resume, so you can stay informed and resume operations as soon as possible. You can also reach out to the project's support team if you need further assistance.Published on 31 Aug 2023Updated on 29 May 2026FAQ1,049How to avoid deposit of unsupported tokens?
Stay updated As the crypto asset market evolves, new tokens may be added or removed. Check our announcements regularly to stay informed about the latest supported tokens. Note: By following these steps, you can effectively avoid depositing unsupported tokens, ensuring the security of your assets.Published on 16 Oct 2024Updated on 29 May 2026FAQ416How do I explore new trading opportunities on OKX?
Staying on top of information and gauging social sentiment is key to spotting the right opportunities, especially in a fast-moving market where Bitcoin prices can be super volatile. Our new advanced feature, OKX Feed, is designed to boost your crypto trading experience, including crypto-specific insights, real-time updates from whitelisted X accounts, and community-driven content using sentiment analysis. Stay globally connected to crypto news and access critical updates.Published on 17 Jan 2025Updated on 29 May 2026FAQ3Coming soon: Monetize your posts on Orbit
Stay tuned for the latest updates!Published on 19 Jan 2026Updated on 29 May 2026Product documentationComing soon: Monetise your Livestreams
Stay tuned for the latest updates!Published on 19 Jan 2026Updated on 29 May 2026Product documentationAAVE v3 (Avalanche) - USDT and USDC On-chain Earn product & additional AVAX rewards event launch announcement
Stay tuned for more information. OKX team Sept 25, 2024Published on 25 Sept 2024Updated on 29 May 2026AnnouncementsBCH Futures Trading Scheduled Upgrade Postponed
Please stay tuned to a further announcement. We apologize for the inconvenience caused. Regards, OKX Aug 16, 2019Published on 16 Aug 2019Updated on 29 May 2026AnnouncementsUpcoming changes to Onchain Earn
To continuously strive for improvements and stay responsive to market demands, we're implementing changes to our Onchain Earn. Starting from Oct 3, 2023 at 3:00 UTC, the following crypto will be offline on Onchain Earn. If you have any existing orders with these crypto, they will be redeemed. Crypto Terms TUSD (Yield) Flexible Thank you for your continued support. OKX October 4, 2023Published on 4 Oct 2023Updated on 29 May 2026AnnouncementsUpcoming changes to Simple Earn Fixed term products (September 27, 2023)
To continuously strive for improvements and stay responsive to market demands, we're implementing changes to our Simple Earn Fixed. Starting from September 27, 2023, the following crypto will be offline on Simple Earn Fixed. Crypto Terms LPT 3 days 15 days 30 days 60 days 90 days 120 days Thank you for your continued support. OKX September 27, 2023Published on 27 Sept 2023Updated on 29 May 2026AnnouncementsAAVE v3 (Avalanche) - USDT and USDC & AVAX On-chain Earn rewards event phase 3
Stay tuned for more information. OKX team October 31, 2024Published on 31 Oct 2024Updated on 29 May 2026AnnouncementsUpcoming changes to Simple Earn Fixed term products, 25 October 2023
To continuously strive for improvements and stay responsive to market demands, we're implementing changes to our Simple Earn Fixed. Starting from June 25 2023, the following crypto will be offline on Simple Earn Fixed. Crypto Token INT 3 days 30 days 60 days 90 days ELF 3 days 30 days 60 days 90 days 120 days Thank you for your continued support. OKX October 25, 2023Published on 25 Oct 2023Updated on 29 May 2026AnnouncementsWhat is trigger order?
If the threshold is exceeded, the order is automatically cancelled and you'll receive an email notification.Managing your trigger ordersHow long does a trigger order stay active? Trigger orders are Good Till Canceled (GTC) — there's no expiry date. An order stays active until it triggers and executes, you cancel it manually, or it fails. Make sure you have sufficient funds and a valid payment method in place for when your order triggers.How many trigger orders can I have open at once?Published on 8 May 2026Updated on 29 May 2026FAQ