All
FAQ
Announcements
Product documents
Crypto Tax Reporting (DAC8) FAQ
For foreign individuals, the number used is the Número de Identidad de Extranjero (NIE), which also functions as the tax ID in many cases. For Spanish nationals (individuals): Format = 8 digits + 1 letter Example: 12345678A For foreign individuals (NIE): Format = Letter (X/Y/Z or M) + 7 digits + control letter Example: X1234567T or M1234567A Found on ID, driver license, or Resident Permit.Published on Feb 23, 2026Updated on May 29, 20263TradingView Subscription Codes – Terms and Conditions
Sub-accounts are not allowed for code distribution or redemption.1.3. Eligible TradingView Subscriptions: The specific TradingView plan type (e.g., Essential, Plus, Premium), duration (e.g., 1 month, 3 months, 1 year), and any associated percentage or value discount offered by each coupon code will be clearly communicated to the eligible user at the time of code distribution.Published on Jul 23, 2025Updated on May 29, 20266Why haven't I received the verification code?
1. Why am I not receiving the SMS authentication code? We send SMS codes to the mobile phone linked to your OKX account. Codes may take some time to arrive, and each is valid for 10 minutes. Your account will be locked if you enter incorrect codes 6 times within a period of time. If you're not receiving codes, try these solutions: Clear your browser or mobile app cache, then request a new code.Published on Aug 16, 2023Updated on Jun 9, 2026How do I use the liquidation price calculator?
Follow the steps below to make the most of your calculations.How do I calculate the required margin, P&L, and P&L ratio?Published on Jul 3, 2024Updated on May 29, 202639How do I use the Account long/short ratio indicator?
L/S indicator and set your preference on the details before proceeding For App: select Trade > Spot > Chart (logo) > Indicators > Top Acc. L/S Learn more on how you can explore the chart trading layout here.Published on May 16, 2024Updated on May 29, 202620How can I do spot trading with the Jupyter Notebook?
For more information on how to figure out what mode your current account is configured as, please read our dedicated guide and enter the acctLv parameter. 1 import okx.Account as Account 2 3 flag = "1" # live trading: 0, demo trading: 1 4 5 accountAPI = Account.AccountAPI(api_key, secret_key, passphrase, False, flag) 6 result = accountAPI.get_account_config() 7 print(result) 8 9 if result['code'] == "0": 10 acctLv = result["data"][0]["acctLv"] 11 if acctLv == "1": 12 print("Simple mode") 13 elifPublished on Sep 29, 2023Updated on May 29, 2026562Tradeback voucher FAQ
If you activate a new voucher, your currently activated voucher will be de-activated. De-activated vouchers can no longer be used. Select the Activate button to activate your voucherHow do I check which trades are eligible? In each tradeback voucher, click on the Information icon (i) to check the voucher details. In the Voucher details section, we display the eligible trading products and base currencies.Published on May 8, 2026Updated on May 29, 2026Passkey FAQ
1. Why can't I verify my passkey with my original device and Apple ID? If you're asked to scan a QR code even when using your original device and Apple ID, it may be because your iOS version is outdated and doesn't support the passkey feature. To resolve this, please update your iPhone to the latest version of iOS. Once updated, you'll be able to complete the verification process smoothly.2. How do I log in with passkey if I've switched to a new iPhone?Published on Mar 19, 2025Updated on Jun 4, 2026137Zero-Knowledge Proofs: what are zk-STARKs and how do they work? (zk-STARK V1)
For example, if we want to prove that p0(x), p1(x) and p2(x) are not more than D degrees, we can generate 2 random coefficients from the Merkle root generated in number 3, and calculate the linear-polynomial l(x) as: k0 = hash(root + "0") k1 = hash(root + "1") l(x) = k0 * p0(x) + k1 * p1(x) + p2(x) If l(x) could be proved to be not more than D degree, then the chance that the degree of any 6. Total balance verification: firstly, we verify the low-degree proof generated in number 5.Published on May 10, 2023Updated on Sep 8, 2025182How do I use the Top account long/short ratio indicator?
L/S indicator and set your preference on the details before proceeding Learn more on how you can explore the chart trading layout here.Published on May 16, 2024Updated on May 29, 202621How do I use the Top position long/short ratio indicator?
L/S indicator and set your preference on the details before proceeding Learn more on how you can explore the chart trading layout here.Published on May 16, 2024Updated on May 29, 202616How do I buy crypto with BLIK?
by doing the following: Open your bank's app to retrieve the BLIK code Select the code for BLIK from your bank's app Navigate back to OKX app Enter code to submit.Published on Aug 20, 2025Updated on May 14, 20269How do I update my login password?
or email address and select Confirm Fill in the below information and select Next: New login password 8-32 characters long 1 lowercase character 1 uppercase character 1 number 1 symbol Confirm new password You'll be prompted to complete the Security authentication by inserting your 2-factor authentication code and select Confirm Your New password will be updated and direct you to the login page to re-enter your account info and new login password An email/SMS notification will be sent out once thePublished on Aug 22, 2023Updated on Jun 2, 202630How can you protect yourself from a phishing attack?
1. What's a phishing attack? A phishing attack is a prevalent online scamming method where perpetrators use various techniques to mimic the URL address and webpage contents of a legitimate website.Published on Aug 17, 2023Updated on May 29, 20263,769How can I enhance my OKX app security?
We prioritize your security and guarantee a response within 12 minutes to help protect your assets.Published on May 14, 2026Updated on May 29, 2026