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How do I determine my company type and understand which documents I need to prepare?
For example, if it's privately owned, publicly traded, or has the ultimate beneficial owners.Consult key people from your institution If you're still unsure, try reaching out to the following individuals or departments within your institution: Legal team: Your institution’s legal team should be able to provide guidance on legal matters, including institution classification and compliance issues.Published on Oct 13, 2023Updated on May 29, 2026148What onboarding information is required for a Trust?
The trustee is legally responsible for the trust assets and makes distributions to the beneficiaries. Beneficiary: A person or institution that receives the trust's assets. Beneficiaries can be current or future recipients. Authorized user: Persons who have access to and can operate your institution’s OKX account. * If your company is a partnership and one or more of the partners is a legal entity, then you will need to provide the UBO information of said entity.Published on Oct 13, 2023Updated on May 29, 2026121Belgium risk warning
code or password giving access to the virtual wallet in which the virtual currency is stored, the currency held therein will be irretrievably lost; Virtual currencies are currently accepted as a means of payment to a limited extent, and in most countries there is no legal obligation to accept them; For more information about the risks associated with an investment in virtual currencies, we advise you to read the Wikifin page What is a cryptocurrency?Published on May 14, 2024Updated on May 29, 2026415USDG Convert Fees Change Announcement
Please consult your legal/tax/investment professional for questions about your specific circumstances. OKX Team February 20, 2025Published on Feb 20, 2026Updated on May 29, 20265How do I unlock my deposit when the Travel Rule additional verification is required?
If your deposit is from the exchange platform Select the exchange platform name that your deposit is from in the Exchange platform field Input your sender's legal name in the First name and Last name field, then select Submit Note: if you're the sender or buyer of crypto assets, you can select I'm the sender checkbox.Published on Apr 29, 2024Updated on Dec 31, 20251A beginner's guide to identity verification
The following types of documents can be used to verify your address for identity verification: Driver's license (if the address is visible and matches the address provided) Government-issued IDs with your current address Utility bills (water, electricity, and gas), bank statements, and property management invoices that were issued within the last 3 months and clearly show your current address and legal name Documentation or voter identification listing your full address and legal name issued withinPublished on Sep 25, 2023Updated on May 29, 20266,481How do I change my verified name?
If you’re unable to access it, please contact the OKX Assistant for support.On the app Go to Main menu > Profile Select Identity verification from the Profile Select Identity verification from the user center page Select the Legal name option to update your name and you'll be asked to reconfirm before proceeding to the next phase.Published on Mar 18, 2026Updated on Jun 5, 202687Disclaimer for machine translation
Any discrepancies or differences resulting from translation are not binding and do not hold legal weight for compliance or enforcement purposes. If any questions arise regarding the accuracy of information in the translated documents, please note that the English version of the content is the official version and will take precedence over any translation. Regarding languages not offered, these include French, German, Dutch, Spanish, Thai, Japanese, and Portuguese.Published on Aug 29, 2023Updated on May 29, 2026103What onboarding information is required for a privately owned company?
Provide identifying information Provide identifying information for the government-owned enterprise, such as your institution’s legal full name, registration address, registration number, date of incorporation, principal place of business (if different from the registered address), institution type, and industry, amongst other pertinent and verifiable data.Published on Oct 13, 2023Updated on May 29, 2026286Google Pay – Additional Terms
Permitted Data Use We use Google Pay token data solely to complete the transaction, manage risk, and satisfy legal obligations. Aggregated or anonymised analytics may be used to improve our services. Jurisdiction Limits The Card cannot be added to Google Pay accounts registered in countries where crypto-linked cards are restricted. If you relocate, you must delete the token and re-enrol once your new address is verified.Published on Aug 8, 2025Updated on May 29, 202613Know Your Business (KYB) FAQ
The KYB process starts by asking you to provide a range of basic identifying information, such as your institution’s legal name, address, organizational structure, and the identities of key persons in your institution (among other relevant and verifiable information). This identifying information is supported with documentation, such as evidence of formation, organizational structure charts, and identity documents for key persons.Published on Jan 29, 2025Updated on May 29, 202630How do I submit my proof of address (POA)?
Your full name on the POA must match your legal name. If you live with parents or a spouse, you may include a supplementary document, such as a formal attestation from the property owner or leaseholder. The POA must be issued within the last 6 months. The POA must be a clear photo of your original POA or a PDF file. The POA must match with the residential information you provided during your identity verification. The acceptable types of POA may vary with different jurisdictions.Published on Sep 5, 2023Updated on May 29, 20264Buy crypto with rewards terms and conditions
The information available here in does not constitute investment advice or an investment recommendation; is not an offer or solicitation, to buy or sell crypto/digital assets; or financial, accounting, legal or tax advice. You should carefully consider whether trading or holding crypto/digital assets is suitable for you in light of your financial condition and risk tolerance. Please consult your legal/ tax/ investment professional for questions about your specific circumstances.Published on Feb 19, 2026Updated on May 29, 2026How do I verify my identity with SPID?
Regulatory alignment: SPID ensures identity verification meets Italian legal and compliance standards. Stronger security: built with high-level digital protection protocols, SPID helps safeguard your personal data.How do I verify with SPID on OKX?Published on May 2, 2025Updated on May 29, 20263Why is my deposit locked?
You should obtain the legal name of the sender and ask whether they are sending from an exchange or private wallet address. Additional information such as, but not limited to, country of residence may also be required. Depending on your local law and regulations, your transaction may remain locked until you provide the information required of the person who sent you the fund. For more details, you can find it in the Travel Rule FAQ.Published on Dec 19, 2023Updated on May 29, 2026988